After no satellite signal for a week on my sky q mini i ve resolved it with a mixture of things.
Sky q mini box no satellite signal main box fine.
We ve had our sky q set up with sky wifi booster up and running for over a year this morning the minibox is reporting no satellite signal.
Does anything know how to fix this.
Hi cindy12345 this is caused by your main box dropping off from your mino box and can happy time to time.
No it s doubtful the link you posted above will do anything to fix your issue hardwiring from the router to the main box will do nothing either you need to hardwire from the main box to the mini box or hardwire from the main box to a sky q booster and wps from the booster to the mini box like i suggested earlier.
On the mini box the wifi was ok but i have reset the network connection as a precaution and re authenticated from the main box.
Find help for all sky s services including tv broadband talk sky mobile sky yahoo mail and sky go.
Check there s no lights on at the front of your box and that all cables are securely connected.
Switch your box off at the mains.
I do have a sky engineer booked but it s not for a week yet so hoping to get the box working aga.
The main box router extender booster is working fine.
Wait at least 4 minutes and press sky to switch on your box.
Unplug your main sky box from the wall wait 10 seconds and plug this back in and wait for it to fully reboot.
First i deleted a lot of old recordings on the main sky q box and removed all the deleted ones.
If this doesn t work and you still have no signal try restarting your box.
I ve restarted the boxes and bt home hub multiple times but nothing seems to fix it.
I have rebooted unplugged re connected to the main box and restarted the router ll to no avail any suggestions please.
There is a thought that although the main box holds a lot there mini doesn t and that may be an issue.
Hi i have a no signal problem on my sky q mini box the main box is working fine.
Switch your box on at the mains and check that the power light has returned.